ERP Digital Transformation for a Distribution Company
Unifying inventory, sales, and collections on one ERP platform.
Discuss a Similar Project →Executive Summary
The client managed inventory, sales order processing, and payment collection through manual, disconnected processes, leaving teams working from inconsistent data and limiting visibility across the business. STOS implemented Microsoft Dynamics 365 Business Central to digitise and standardise these core operations on a single platform, giving departments shared visibility and a scalable foundation to support future growth.
Business Challenge
The client relied on manual, disconnected processes for inventory management, sales order processing, and payment collection. With no single source of truth across departments, teams often worked from inconsistent data, and management lacked clear visibility into day-to-day operations.
Our Approach
- Reviewed existing inventory, sales, and collections processes
- Mapped these processes to a single ERP data model
- Configured Microsoft Dynamics 365 Business Central to the client's operations
- Standardised core workflows across departments
- Migrated and validated operational data
- Trained teams on the new platform
Solution Delivered
Inventory Management
Centralised inventory tracking in place of manual, disconnected records.
Sales Order Processing
A standardised order workflow from entry through fulfilment.
Payment Collection
Collections tracked and managed within the same platform as orders and inventory.
Unified Reporting
Shared visibility across departments instead of siloed data.
- Single ERP platform
- Standardised workflows
- Scalable for future growth
Business Impact
Streamlined inventory management
Inventory is tracked in one system instead of manual, disconnected records.
Improved sales order processing
Orders move through a standardised workflow instead of ad hoc handling.
Simplified payment collection
Collections are managed alongside orders and inventory rather than as a separate manual process.
Increased operational visibility
Departments now share a single source of truth instead of working from inconsistent data.
Scalable foundation for growth
The unified platform is built to support the business as it expands, rather than requiring rework later.
"Inventory, orders, and payment collection used to be handled separately across teams. With Business Central, we finally have one system and one version of the truth."
Technologies Used
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